Carol Batt
Carol has worked in numerous public service and support services positions during her career with the B&ECPL. Currently she has overall responsibility for Network Support and all Technical Services operations. These responsibilities include System technology support and training, as well as the Library’s ILS system. Carol has been instrumental in establishing and promoting the B&ECPL’s Web 2.0 presence.

Kelly Donovan
Kelly began working for the B&ECPL as a Senior Page and has varied public service and technical services experience. She has worked at the Central Library and the Dudley Branch and acted as the Manager of the Catalog Department. Kelly was recently appointed as the Library’s Information Technology Project and Training Coordinator. She is responsible for coordinating major system IT projects (eg. RFID), oversees the Central Library Training Lab and is also actively involved in Web 2.0 initiatives.

Maureen McLaughlin
Maureen began her career with the B&ECPL as a cataloger. She has supervised the ILL and Catalog Departments and was promoted to the position of Technical Services Manager in 2007. Maureen recently assumed responsibility for the development, planning and coordination of operations and services of the B&ECPL Technical Services and Technology Support operations. These responsibilities include active involvement with B&ECPL social networking initiatives and SirsiDynix policy development.