JOB SUMMARY:
Under general supervision, the Coordinator of User Education is primarily responsible for designing and implementing user education services, developing partnerships to implement Information literacy into academic programs
ESSENTIAL DUTIES:
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Provides exemplary customer service both in person at the primary building service point and online.
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Provides reference assistance requiring significant knowledge of Library services, holdings, websites, and online databases.
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Develops curricula and teaches online and in person
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Participates in print and electronic collection development.
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Creates collaborative relationships with faculty, students, and staff in support of teaching and learning.
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Designs and implements online and classroom curricula.
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Develops and uses emerging and/or innovative instructional technologies and online learning pedagogies in support of hybrid or distance education.
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Collaborates with the Faculty Development Coordinator to support student educational technology needs
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In collaboration with faculty, promotes the use of software and technology tools by students.
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Manages the user education program, including, planning, scheduling, marketing, training librarians, and evaluating program quality.
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Coordinates the teaching assignments of librarians.
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Ensures educational value through assessment.
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Through participation on the Library management team, coordinates user education with other library services.
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Actively pursues partnerships with campus programs and departments and seeks opportunities to integrate library resources and information literacy into academic programs.
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Collaborates and shares responsibility with other Library staff on developing and scheduling programming and outreach.
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Performs other duties as assigned by the Library Director.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
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Ability to be flexible with schedule, including the ability to work nights and weekend hours.
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Knowledge of print and electronic collection development.
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Experience in an automated library environment with strong database searching skills.
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Knowledge of high quality reference practices. Ability to provide reference assistance to the patrons of the Library.
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Ability to collaborate with faculty, design and assess curricula, teach, and engage students.
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Knowledge of user education and emerging and/or innovative instructional technologies and online learning pedagogies in support of hybrid or distance education.
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Ability to manage multiple tasks, set priorities, and implement new information services and technologies.
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Strong working knowledge of microcomputers, office applications software and technologies used in classroom teaching.
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Excellent verbal and written communication skills as well as interpersonal skills with the ability to work effectively with a diverse population of students, faculty and staff.
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Sufficient manual dexterity with proficiency to handle various office machines including but not limited to: computer keyboard, calculator, copy machine and fax.
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Ability to receive telephone calls, respond to inquiries and communicate with others by telephone with or without reasonable accommodations.
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Commitment to excellence in customer service.
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Commitment to University service and professional development.
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Ability to travel on short notice and in a timely manner to various NU locations, including Canada.
QUALIFICATION STANDARDS
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Master's Degree in Library Science accredited by the American Library Association.
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Teaching experience required.
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Experience in an academic library is preferred.
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A valid New York State driver's license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle. Must also be able to operate a motor vehicle in Canada.
Accepting applications until Jan 20. View full posting and application portal here
